CASE STUDY

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

40%

Drop In Support Tickets

27%

Increase In Qualified Leads Post-Event

30–50%

Reduction In Future Development Cycles

The Challenge

Timerack’s challenges were multifaceted, and the stakes couldn’t have been higher:

A Platform That Couldn’t Scale

Timerack’s core platform was built on legacy technologies that couldn’t support new functionality, multi-client scalability, or the complex compliance requirements of modern workforce management.

Product Development Bottleneck

Progress had stalled under the previous development team. Delays, unstable releases, and limited visibility into code health led to missed deadlines and internal frustration.

Time-Sensitive Market Opportunity

With a flagship industry conference on the horizon—an event critical for client demos, investor visibility, and pipeline acceleration—Timerack had a hard deadline. There was no room for compromise. The platform had to deliver, and it had to wow.

Loss of Customer Confidence

Clients were losing faith. Without a modern, competitive solution, Timerack risked losing accounts and falling behind competitors with more advanced offerings.

Start Playlist

The Solution

thinkbridge approached this project not as a rescue mission, but as a transformation strategy. Our process was comprehensive, surgical, and delivered under compressed timelines.

1. End-to-End Stack Modernization

We re-architected the entire platform:

Front-end: Replaced outdated UI with a modern, responsive, and intuitive interface that dramatically improved user experience.
Back-end: Migrated to a scalable, microservices-based architecture to ensure reliability, modularity, and ease of maintenance.
Database: Redefined the data schema and migrated critical datasets to a more performant and secure structure.
APIs: Built clean, documented, and extensible APIs for seamless integration with third-party systems like payroll, HR, and compliance platforms.

2. Intelligent Rule Engine Implementation

To address the core complexity of workforce management—scheduling, compliance, and payroll rules—we developed a powerful custom rule engine:
Automated rule application for labor law compliance across geographies.
Custom scheduling configurations per client.
Real-time payroll validation to reduce errors and manual interventions.

This replaced brittle business logic with scalable, configurable intelligence.

3. DevOps Automation & Phased Rollouts

We introduced modern DevOps practices, including:
CI/CD pipelines for frequent and safe deployments.
Automated regression testing to minimize bugs in production.
Feature flags and phased rollouts to test updates with live users in real-world environments.

This allowed Timerack to evolve the product continuously without compromising stability.

4. Conference-Driven UX Enhancements

Given the upcoming industry event, we focused on the features that mattered most:

Customized dashboard views.
Role-based access controls.
Simplified onboarding and employee self-service tools. Our UX strategy was shaped by both internal feedback and customer pain point.

Result

1. A Successful, Market-Ready Conference Launch

In just under 4 months, we took Timerack from legacy-lagging to market-leading. The platform was demoed at the conference to rave reviews—paving the way for 27% increase in qualified leads post-event. Re-engagement from 4 previously inactive clients, now interested in expanded partnerships and a notable increase in average sales conversation duration—a strong signal of buyer interest.

2. Renewed Client Confidence and Retention Clients immediately saw the difference:

Faster workflows.
Fewer errors.
Better reporting.

Support tickets related to system performance dropped by 40% in the first 60 days post-launch.

3. Platform Built for the Next Decade

‍More than a one-time revamp, this transformation positioned Timerack for sustainable innovation. With a modern stack, API-first design, and modular architecture, the platform is now:

‍4x more scalable, handling increased concurrency without performance degradation.‍
Easier to enhance, reducing future development cycles by 30–50%.

Ready for AI/ML integration to enable predictive scheduling and workforce optimization.

Conclusion

This project was more than a delivery—it was a turning point.

thinkbridge stepped in at a moment of high pressure and delivered a high-performance solution that not only saved the day but unlocked new business possibilities. Our work with Timerack demonstrates what’s possible when technical mastery meets business alignment.

We don’t just build software. We build platforms that grow with your business. We take your vision, your urgency, and your complexity—and turn it into impact.

That’s the thinkbridge way.

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Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

thinkbridge rebuilt Timerack’s legacy platform into a scalable, AI-ready solution—launched in 4 months, boosting leads, retention, and performance.

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Drop In Support Tickets

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Increase In Qualified Leads Post-Event

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Reduction In Future Development Cycles

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How to have a Tech-Forward Business

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CASE STUDY

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

thinkbridge rebuilt Timerack’s legacy platform into a scalable, AI-ready solution—launched in 4 months, boosting leads, retention, and performance.

40%

Drop In Support Tickets

27%

Increase In Qualified Leads Post-Event

30–50%

Reduction In Future Development Cycles

The Challenge

Timerack’s challenges were multifaceted, and the stakes couldn’t have been higher:

A Platform That Couldn’t Scale

Timerack’s core platform was built on legacy technologies that couldn’t support new functionality, multi-client scalability, or the complex compliance requirements of modern workforce management.

Product Development Bottleneck

Progress had stalled under the previous development team. Delays, unstable releases, and limited visibility into code health led to missed deadlines and internal frustration.

Time-Sensitive Market Opportunity

Loss of Customer Confidence

Clients were losing faith. Without a modern, competitive solution, Timerack risked losing accounts and falling behind competitors with more advanced offerings.

Start Playlist

The Solution

thinkbridge approached this project not as a rescue mission, but as a transformation strategy. Our process was comprehensive, surgical, and delivered under compressed timelines.

1. End-to-End Stack Modernization

We re-architected the entire platform:

Front-end: Replaced outdated UI with a modern, responsive, and intuitive interface that dramatically improved user experience.
Back-end: Migrated to a scalable, microservices-based architecture to ensure reliability, modularity, and ease of maintenance.
Database: Redefined the data schema and migrated critical datasets to a more performant and secure structure.
APIs: Built clean, documented, and extensible APIs for seamless integration with third-party systems like payroll, HR, and compliance platforms.

2. Intelligent Rule Engine Implementation

To address the core complexity of workforce management—scheduling, compliance, and payroll rules—we developed a powerful custom rule engine:
Automated rule application for labor law compliance across geographies.
Custom scheduling configurations per client.
Real-time payroll validation to reduce errors and manual interventions.

This replaced brittle business logic with scalable, configurable intelligence.

3. DevOps Automation & Phased Rollouts

We introduced modern DevOps practices, including:
CI/CD pipelines for frequent and safe deployments.
Automated regression testing to minimize bugs in production.
Feature flags and phased rollouts to test updates with live users in real-world environments.

This allowed Timerack to evolve the product continuously without compromising stability.

4. Conference-Driven UX Enhancements

Given the upcoming industry event, we focused on the features that mattered most:

Customized dashboard views.
Role-based access controls.
Simplified onboarding and employee self-service tools. Our UX strategy was shaped by both internal feedback and customer pain point.

Result

1. A Successful, Market-Ready Conference Launch

2. Renewed Client Confidence and Retention Clients immediately saw the difference:

Faster workflows.
Fewer errors.
Better reporting.

Support tickets related to system performance dropped by 40% in the first 60 days post-launch.

3. Platform Built for the Next Decade

‍More than a one-time revamp, this transformation positioned Timerack for sustainable innovation. With a modern stack, API-first design, and modular architecture, the platform is now:

‍4x more scalable, handling increased concurrency without performance degradation.‍
Easier to enhance, reducing future development cycles by 30–50%.

Ready for AI/ML integration to enable predictive scheduling and workforce optimization.

Case Studies

Browse our case studies

AI-Driven Demand Forecasting Saves $1M for REPs

A Texas retail electric provider needed better energy forecasts to offer competitive prices. We built a machine learning model using historical load data.

Increase In Manager Span Of Control

75%

Faster Time To Monthly FInancials

100%

Improvement In Accuracy

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

RPO firm transforms with thinkbridge, achieving 1.6x EBITDA, 6x valuation growth, and 2x revenue—without adding headcount.

Valuation Multiple Improvemen

1.6x

Improvement In EBITDA

2x Revenue

Without Adding Headcount

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Dash Solutions transformed into a fintech leader—serving 10x more clients, launching products 8x faster, and tripling growth—thanks to a scalable, API-first platform built with thinkbridge.

20%

Improvement Of On-time Trips

25%

Drop In Member Grievenaces

30%

Cut In Call Wait Times

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Dash Solutions used thinkbridge to 10x client capacity, 3x growth, and launch products 8x faster—transforming into a true fintech powerhouse.

Growth Without Increasing Headcount

10x

Increase In Client Capacity

Faster Product Launches

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

thinkbridge helped Consero launch the SIMPL platform—driving 40% revenue growth, 30% EBITDA gain, and scaling FaaS operations without added overhead.

40%

Revenue Increase Without Overhead Growth

30%

EBITDA Improvement

Accounts Overseen

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

thinkbridge rebuilt Timerack’s legacy platform into a scalable, AI-ready solution—launched in 4 months, boosting leads, retention, and performance.

40%

Drop In Support Tickets

27%

Increase In Qualified Leads Post-Event

30–50%

Reduction In Future Development Cycles

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

50%

Faster Than The Planned

100%

Core Functionality Shipped

Maintained Budget Discipline

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

48–72 hours

Approval Turnaround Time

IT Enhancement Delivery Ad-hoc

70%

Less Excel Dependency

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

45–50%

Savings

60%

Reduced Future Maintenance Burden

67%

Faster Than Industry Avg.

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

thinkbridge partnered with a major apparel brand to cut manual data entry by 75% and reduce cycle times by 35%, delivering a clear, AI-ready transformation roadmap in just 6 weeks.

75%

Manual Data Entry Eliminated

35%

Reduction In Cycle Time

18%

Accuracy Improvement

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

thinkbridge helped a global luxury retailer cut manual work by 60% with a digital blueprint mapping 100+ processes and 35+ AI opportunities.

40–60%

Reduction In Manual Work

20–25%

Improvement In Inventory

100%

Executive Alignment Achieved

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

25%

More Continuous Coverage

30%

False-Alarm Reduction

100%

Homes Keep Existing Detectors

Browse all case studies

How to have a Tech-Forward Business

That will actually increase your bottom line

Book Free Strategy Call

Watch Webinar

The Solution

thinkbridge approached this project not as a rescue mission, but as a transformation strategy. Our process was comprehensive, surgical, and delivered under compressed timelines.

1. End-to-End Stack Modernization

We re-architected the entire platform:

Front-end: Replaced outdated UI with a modern, responsive, and intuitive interface that dramatically improved user experience.
Back-end: Migrated to a scalable, microservices-based architecture to ensure reliability, modularity, and ease of maintenance.
Database: Redefined the data schema and migrated critical datasets to a more performant and secure structure.
APIs: Built clean, documented, and extensible APIs for seamless integration with third-party systems like payroll, HR, and compliance platforms.

2. Intelligent Rule Engine Implementation

To address the core complexity of workforce management—scheduling, compliance, and payroll rules—we developed a powerful custom rule engine:
Automated rule application for labor law compliance across geographies.
Custom scheduling configurations per client.
Real-time payroll validation to reduce errors and manual interventions.

This replaced brittle business logic with scalable, configurable intelligence.

3. DevOps Automation & Phased Rollouts

We introduced modern DevOps practices, including:
CI/CD pipelines for frequent and safe deployments.
Automated regression testing to minimize bugs in production.
Feature flags and phased rollouts to test updates with live users in real-world environments.

This allowed Timerack to evolve the product continuously without compromising stability.

4. Conference-Driven UX Enhancements

Given the upcoming industry event, we focused on the features that mattered most:

Customized dashboard views.
Role-based access controls.
Simplified onboarding and employee self-service tools. Our UX strategy was shaped by both internal feedback and customer pain point.

Result:

40%

Drop In Support Tickets

27%

Increase In Qualified Leads Post-Event

30–50%

Reduction In Future Development Cycles

Result

1. A Successful, Market-Ready Conference Launch

2. Renewed Client Confidence and Retention Clients immediately saw the difference:

Faster workflows.
Fewer errors.
Better reporting.

Support tickets related to system performance dropped by 40% in the first 60 days post-launch.

3. Platform Built for the Next Decade

‍More than a one-time revamp, this transformation positioned Timerack for sustainable innovation. With a modern stack, API-first design, and modular architecture, the platform is now:

‍4x more scalable, handling increased concurrency without performance degradation.‍
Easier to enhance, reducing future development cycles by 30–50%.

Ready for AI/ML integration to enable predictive scheduling and workforce optimization.

CASE STUDY

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

The Challenge

The Solution

Result

Conclusion

Case Studies

AI-Driven Demand Forecasting Saves $1M for REPs

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

How to have a Tech-Forward Business

How to have a Tech-Forward Business

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

The Challenge

MEET THE TEAM

Anand Krishnan

Sai Ganesh

Shamik Mitra

Andy Komandur

Andrew Zarkadas

MEET THE TEAM

Anand Krishnan

Sai Ganesh

Shamik Mitra

Andy Komandur

Andrew Zarkadas

The Solution

Result

Result

Case Studies

AI-Driven Demand Forecasting Saves $1M for REPs

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

How to have a Tech-Forward Business

The Solution

Result:

Result

How to have a Tech-Forward Business

How to have a Tech-Forward Business