CASE STUDY

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

40–60%

Reduction In Manual Work

20–25%

Improvement In Inventory

100%

Executive Alignment Achieved

The Challenge

The client’s operational foundation was fragile:

Disjointed legacy systems created data silos and process redundancies.
Manual workflows made scaling difficult and introduced human error.
Lack of real-time visibility across inventory, order fulfilment, production, and customer experience.
No centralized data infrastructure, making automation or analytics nearly impossible.
Inconsistent processes across functions and regions led to poor governance and limited operational excellence.

Digital transformation wasn’t just a technology problem. It was an enterprise-wide reinvention challenge.

Start Playlist

The Solution

Immersive 6-Week Strategy Engagement

We structured the engagement into four tightly orchestrated phases:

Phase 1: Discovery & Immersion

Conducted 50+ hours of stakeholder interviews across functions and geographies.
Performed process walkthroughs with frontline, mid-level, and executive users.
Reviewed all existing systems, spreadsheets, documentation, and offline workflows.
Identified pain points, inefficiencies, and “shadow systems” built to work around limitations.

Phase 2: Process Mapping & Value Stream Engineering

Mapped current state processes across order management, procurement, inventory, production, CRM, finance, and reporting.
Applied value stream mapping to visualize flow, identify delays, handoffs, and process loops.
Categorized activities into value-added, non-value-added, and business-critical interventions.

Phase 3: Opportunity Identification for Automation & Intelligence

Used a structured Opportunity Discovery Framework.
Prioritized high-frequency, rule-based, or repetitive decisions ripe for automation.
Identified opportunities where AI could augment human decision-making using historical data patterns.

Phase 4: Blueprint Design & Playbook Development

Designed future-state processes based on digitization-first principles.
Developed an end-state architecture and integration strategy.
Created a detailed execution playbook.

Result

While execution is ongoing, the strategic phase yielded immediate clarity and confidence:

100+ as-is processes mapped and diagnosed
35+ automation and AI opportunities identified
8 core business functions redesigned for digital enablement
9-month implementation roadmap approved and launched
Projected 40–60% reduction in manual work across prioritized workflows
Estimated 20–25% improvement in inventory turns through predictive AI
100% executive alignment achieved via interactive workshops and blueprint reviews

Conclusion

This engagement wasn’t just about upgrading systems—it was about redefining how a luxury brand operates, competes, and scales in the digital era for the next 20 years.

We moved quickly to understand the business as deeply as insiders, brought structure to complexity, and translated vision into a practical, high-confidence roadmap. Most importantly, we earned the trust to take the next step—not just to design the transformation, but to deliver it.

That’s what we do at thinkbridge. We think bigger, move faster, and go further—especially when the stakes are high and the journey is complex.

Case Studies

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AI-Driven Demand Forecasting Saves $1M for REPs

A Texas retail electric provider needed better energy forecasts to offer competitive prices. We built a machine learning model using historical load data.

Increase In Manager Span Of Control

75%

Faster Time To Monthly FInancials

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Improvement In Accuracy

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

RPO firm transforms with thinkbridge, achieving 1.6x EBITDA, 6x valuation growth, and 2x revenue—without adding headcount.

Valuation Multiple Improvemen

1.6x

Improvement In EBITDA

2x Revenue

Without Adding Headcount

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Dash Solutions transformed into a fintech leader—serving 10x more clients, launching products 8x faster, and tripling growth—thanks to a scalable, API-first platform built with thinkbridge.

20%

Improvement Of On-time Trips

25%

Drop In Member Grievenaces

30%

Cut In Call Wait Times

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Dash Solutions used thinkbridge to 10x client capacity, 3x growth, and launch products 8x faster—transforming into a true fintech powerhouse.

Growth Without Increasing Headcount

10x

Increase In Client Capacity

Faster Product Launches

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

thinkbridge helped Consero launch the SIMPL platform—driving 40% revenue growth, 30% EBITDA gain, and scaling FaaS operations without added overhead.

40%

Revenue Increase Without Overhead Growth

30%

EBITDA Improvement

Accounts Overseen

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

thinkbridge rebuilt Timerack’s legacy platform into a scalable, AI-ready solution—launched in 4 months, boosting leads, retention, and performance.

40%

Drop In Support Tickets

27%

Increase In Qualified Leads Post-Event

30–50%

Reduction In Future Development Cycles

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

Delivered a full-featured mobile payments app for a payment platform in just 8 weeks—50% faster than planned—using Flutter, internal accelerators, and agile delivery to meet tight budget, time, and quality targets.

50%

Faster Than The Planned

100%

Core Functionality Shipped

Maintained Budget Discipline

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

thinkbridge helped the company move beyond spreadsheets to scalable, real-time retail operations—unlocking the full ROI of their ERP investment with Power BI, Power Apps, and a structured IT delivery model, all within six months.

48–72 hours

Approval Turnaround Time

IT Enhancement Delivery Ad-hoc

70%

Less Excel Dependency

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

In just 90 days, thinkbridge helped a next-gen fintech platform launch a full-featured neo-banking app for underserved Asia-Pacific regions—cutting development time by 50%, slashing costs, and setting the foundation for long-term fintech growth.

45–50%

Savings

60%

Reduced Future Maintenance Burden

67%

Faster Than Industry Avg.

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

thinkbridge partnered with a major apparel brand to cut manual data entry by 75% and reduce cycle times by 35%, delivering a clear, AI-ready transformation roadmap in just 6 weeks.

75%

Manual Data Entry Eliminated

35%

Reduction In Cycle Time

18%

Accuracy Improvement

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

thinkbridge helped a global luxury retailer cut manual work by 60% with a digital blueprint mapping 100+ processes and 35+ AI opportunities.

40–60%

Reduction In Manual Work

20–25%

Improvement In Inventory

100%

Executive Alignment Achieved

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

thinkbridge helped SensorsCall build a privacy-first, AI-powered senior care platform—detecting falls, anomalies, and critical sounds with 0 cameras, 2% false positives, and real-time insights across thousands of homes.

25%

More Continuous Coverage

30%

False-Alarm Reduction

100%

Homes Keep Existing Detectors

Browse all case studies

How to have a Tech-Forward Business

That will actually increase your bottom line

Book Free Strategy Call

Watch Webinar

CASE STUDY

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

thinkbridge helped a global luxury retailer cut manual work by 60% with a digital blueprint mapping 100+ processes and 35+ AI opportunities.

40–60%

Reduction In Manual Work

20–25%

Improvement In Inventory

100%

Executive Alignment Achieved

The Challenge

The client’s operational foundation was fragile:

Disjointed legacy systems created data silos and process redundancies.
Manual workflows made scaling difficult and introduced human error.
Lack of real-time visibility across inventory, order fulfilment, production, and customer experience.
No centralized data infrastructure, making automation or analytics nearly impossible.
Inconsistent processes across functions and regions led to poor governance and limited operational excellence.

Digital transformation wasn’t just a technology problem. It was an enterprise-wide reinvention challenge.

Start Playlist

The Solution

Immersive 6-Week Strategy Engagement

We structured the engagement into four tightly orchestrated phases:

Phase 1: Discovery & Immersion

Conducted 50+ hours of stakeholder interviews across functions and geographies.
Performed process walkthroughs with frontline, mid-level, and executive users.
Reviewed all existing systems, spreadsheets, documentation, and offline workflows.
Identified pain points, inefficiencies, and “shadow systems” built to work around limitations.

Phase 2: Process Mapping & Value Stream Engineering

Mapped current state processes across order management, procurement, inventory, production, CRM, finance, and reporting.
Applied value stream mapping to visualize flow, identify delays, handoffs, and process loops.
Categorized activities into value-added, non-value-added, and business-critical interventions.

Phase 3: Opportunity Identification for Automation & Intelligence

Used a structured Opportunity Discovery Framework.
Prioritized high-frequency, rule-based, or repetitive decisions ripe for automation.
Identified opportunities where AI could augment human decision-making using historical data patterns.

Phase 4: Blueprint Design & Playbook Development

Designed future-state processes based on digitization-first principles.
Developed an end-state architecture and integration strategy.
Created a detailed execution playbook.

Result

While execution is ongoing, the strategic phase yielded immediate clarity and confidence:

100+ as-is processes mapped and diagnosed
35+ automation and AI opportunities identified
8 core business functions redesigned for digital enablement
9-month implementation roadmap approved and launched
Projected 40–60% reduction in manual work across prioritized workflows
Estimated 20–25% improvement in inventory turns through predictive AI
100% executive alignment achieved via interactive workshops and blueprint reviews

Case Studies

Browse our case studies

AI-Driven Demand Forecasting Saves $1M for REPs

A Texas retail electric provider needed better energy forecasts to offer competitive prices. We built a machine learning model using historical load data.

Increase In Manager Span Of Control

75%

Faster Time To Monthly FInancials

100%

Improvement In Accuracy

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

RPO firm transforms with thinkbridge, achieving 1.6x EBITDA, 6x valuation growth, and 2x revenue—without adding headcount.

Valuation Multiple Improvemen

1.6x

Improvement In EBITDA

2x Revenue

Without Adding Headcount

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Dash Solutions transformed into a fintech leader—serving 10x more clients, launching products 8x faster, and tripling growth—thanks to a scalable, API-first platform built with thinkbridge.

20%

Improvement Of On-time Trips

25%

Drop In Member Grievenaces

30%

Cut In Call Wait Times

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Dash Solutions used thinkbridge to 10x client capacity, 3x growth, and launch products 8x faster—transforming into a true fintech powerhouse.

Growth Without Increasing Headcount

10x

Increase In Client Capacity

Faster Product Launches

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

thinkbridge helped Consero launch the SIMPL platform—driving 40% revenue growth, 30% EBITDA gain, and scaling FaaS operations without added overhead.

40%

Revenue Increase Without Overhead Growth

30%

EBITDA Improvement

Accounts Overseen

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

thinkbridge rebuilt Timerack’s legacy platform into a scalable, AI-ready solution—launched in 4 months, boosting leads, retention, and performance.

40%

Drop In Support Tickets

27%

Increase In Qualified Leads Post-Event

30–50%

Reduction In Future Development Cycles

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

50%

Faster Than The Planned

100%

Core Functionality Shipped

Maintained Budget Discipline

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

48–72 hours

Approval Turnaround Time

IT Enhancement Delivery Ad-hoc

70%

Less Excel Dependency

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

45–50%

Savings

60%

Reduced Future Maintenance Burden

67%

Faster Than Industry Avg.

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

thinkbridge partnered with a major apparel brand to cut manual data entry by 75% and reduce cycle times by 35%, delivering a clear, AI-ready transformation roadmap in just 6 weeks.

75%

Manual Data Entry Eliminated

35%

Reduction In Cycle Time

18%

Accuracy Improvement

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

thinkbridge helped a global luxury retailer cut manual work by 60% with a digital blueprint mapping 100+ processes and 35+ AI opportunities.

40–60%

Reduction In Manual Work

20–25%

Improvement In Inventory

100%

Executive Alignment Achieved

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

25%

More Continuous Coverage

30%

False-Alarm Reduction

100%

Homes Keep Existing Detectors

Browse all case studies

How to have a Tech-Forward Business

That will actually increase your bottom line

Book Free Strategy Call

Watch Webinar

CASE STUDY

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

The Challenge

The Solution

Immersive 6-Week Strategy Engagement

Phase 1: Discovery & Immersion

Phase 2: Process Mapping & Value Stream Engineering

Phase 3: Opportunity Identification for Automation & Intelligence

Phase 4: Blueprint Design & Playbook Development

Result

Conclusion

Case Studies

AI-Driven Demand Forecasting Saves $1M for REPs

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

How to have a Tech-Forward Business

How to have a Tech-Forward Business

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

The Challenge

MEET THE TEAM

Anand Krishnan

Sai Ganesh

Shamik Mitra

Andy Komandur

Andrew Zarkadas

MEET THE TEAM

Anand Krishnan

Sai Ganesh

Shamik Mitra

Andy Komandur

Andrew Zarkadas

The Solution

Immersive 6-Week Strategy Engagement

Phase 1: Discovery & Immersion

Phase 2: Process Mapping & Value Stream Engineering

Phase 3: Opportunity Identification for Automation & Intelligence

Phase 4: Blueprint Design & Playbook Development

Result

Result

Case Studies

AI-Driven Demand Forecasting Saves $1M for REPs

Transforming A Recruitment Process Outsourcing Firm With A Tech-First Platform

Transforming A Leading Non-Emergency Medical Transportation Provider Into A Scalable, AI-Driven Operation

Client Success Story: Dash Solutions Leverages Technology to Evolve Into A Fintech Powerhouse

Consero Transforms Into A Finance-As-A-Service Firm With A Tech-First Approach Through The SIMPL Platform

Rebuilt To Scale, Delivered On Schedule: How thinkbridge Transformed Timerack’s Platform Into A Growth Engine

From Zero To Launch In 60 Days: How thinkbridge Helped A Payment Platform Ship A High Impact Mobile Payments Platform In Record Time

How thinkbridge Transformed A Leading Optical Retailers Operations Across Asia with Strategy-Led Digital Execution

How A Next-Gen FinTech Platform And thinkbridge Built A Full-Featured Neo-Banking App In 90 Days

Orchestrating End-To-End Digital Transformation For A Retail Apparel Giant

A Digital Transformation Blueprint For A Global Pearl & Jewellery Powerhouse

SensorsCall’s Camera-Free Senior-Care Platform, Engineered By thinkbridge

How to have a Tech-Forward Business

The Solution

Immersive 6-Week Strategy Engagement

Phase 1: Discovery & Immersion

Phase 2: Process Mapping & Value Stream Engineering

Phase 3: Opportunity Identification for Automation & Intelligence

Phase 4: Blueprint Design & Playbook Development

Result:

Result

How to have a Tech-Forward Business

How to have a Tech-Forward Business