24 x 7

Go Further with Digital Ops​

We partner with our clients to operationalize their digital transformation and keep their tech stack and applications working in top shape. Our 99.99% uptime guarantees says it all. ​
Faster spped
99.99%​
Uptime​
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50%
Faster ticket resolutions​
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24 x 7
Always on support team​

No after thoughts.

We keep your digital stack running in top shape so you can focus on your business

$500M

In additional value created​

4.5x

Incremental valuation multiples​

20

Years of Average Tech Leadership Experience​

30%

Average technology cost savings​

91

Client NPS​

Digital Ops​

Digital Ops Services tailored for mid-market company needs​

Expertise

Our team of seasoned professionals brings years of experience across various industries, ensuring that your applications are in capable hands.​

1

Proactive Monitoring

We don’t just fix problems—we anticipate them. Our proactive monitoring and maintenance approach helps us detect and address issues before they impact your operations.​

2

Rapid Response

With our round-the-clock support, you can count on immediate assistance whenever you need it. We’re here for you 24x7, 365 days a year.​

3

Comprehensive Coverage

From routine maintenance to critical issue resolution, our support services cover all aspects of your application needs, ensuring maximum uptime and performance.​

4

Tailored Solutions

We understand that every business is unique. Our support plans are customized to fit your specific requirements and business goals.

5

Support for Digital Transformation​

thinkbridge offers dependable application support and maintenance to keep your business running at peak efficiency. Our experts handle everything from updates and security patches to bug fixes and performance improvements, allowing you to focus on your core business. We proactively spot and resolve issues, ensuring uninterrupted service for your users​.

Flexibility​

Leverage comprehensive  application support services with a personalized approach and flexible development models tailored to your business needs and budget.​

1

Scalable

With detailed and progressive SLAs, we enhance support for your software application, delivering scalable solutions that are easy to expand and configure.​

2

Proactive Monitoring​

Gain comprehensive insights into the health of your  security infrastructure, network and applications to identify vulnerabilities and prevent unexpected disruptions.​

3

Efficiency​

Improve efficiency through a systematic execution approach focused on continuous system improvement and innovative acceleration of operational practices.​

4

Experience​

Create exponential end-user impact with personalized experiences delivered through data and insights.​

5

Our Digital Ops Services Stack​

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24x7 Help Desk Support
Our help desk is staffed with expert assistance and quick resolution to your technical issues.
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Application Monitoring and Performance Management
We use advanced monitoring tools to keep a close eye on your applications, ensuring they perform optimally at all times.​
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Incident Management and Troubleshooting
Our team swiftly addresses and resolves any issues, minimizing downtime and keeping your operations running smoothly.
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Regular Maintenance and Updates
We perform routine maintenance and updates to keep your applications secure, efficient, and up-to-date with the latest features and improvements.​
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Security and Compliance
Partnering with industry leaders like KnowBe4 and Crosshair Cyber, we ensure your applications meet the highest security and compliance standards.​

Supported by Global Expertise in System Reliability Engineering (SRE), Support & DevOps​

Our process​

Our expertise, experience and systematic approach to deploying AI will take your business to the next level.
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01

Milestone 1 – Discover 

  • Deeply understand your business objectives and scope.
  • Opportunities where AI can make an impact.
02

Milestone 2 – Solution

  • Use a problem-solving approach to home in on the right solution approach.​
  • Apply our accelerators to quickly plan a roadmap and measures of success.
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03

Milestone 3 – Build & Deploy

  • Buy and Integrate
  • Build​
  • Deploy
04

Milestone 4 – Beyond

  • Measure and iterate.
  • Continuous improvement and tuning​.
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"Right from the start, our partnership with thinkbridge delivered the results we needed. Their team enabled significant automation and refined our tech stack. Their innovative approach and technical expertise have been vital in becoming a tech-first organization. We highly value our collaboration and look forward to future successes."

Bill Klein, Co-Founder, Consero
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Case Studies

Browse our case studies ​

Azure's Innovative Cloud Security and Governance

The company moved its infrastructure to the cloud for improved scalability and flexibility, but sought to ensure the security of its applications and data.

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Serverless Functions Optimize Resource Usage by 40%

A clearer version would be the serverless architecture implementation was able to improve the scalability and cost efficiency of the application's cloud platform.

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Expedited VC Due Diligence: From 30 Days to 24 Hours

A client faced a 30-page technology questionnaire for VC due diligence. With our expertise, we completed it and compiled all required supporting documents.

Read More

From Crisis To Cloud: POS Overhaul Success

A family-owned children's consignment business lost its only IT engineer, causing outdated systems to fail. We stepped in to stabilize and restore them.

Read More

AI Integration In RPO: 30% Improvement In Hire Quality

A recruitment outsourcing provider faced inefficiencies from rapid growth. We assessed their processes and implemented a scalable, integrated platform.

Read More

Streamlining Prepaid Card Operations Boost Growth 30%

A prepaid credit card and treasury services company needed a technical due diligence assessment. We created a strategy to modernize their platforms.

Read More

AI-Driven Demand Forecasting Saves $1M for REPs

A Texas retail electric provider needed better energy forecasts to offer competitive prices. We built a machine learning model using historical load data.

Read More

Smart Grid AI Optimizes 10,000+ Solar Panels

Utilities needed a way to optimize distributed solar energy production, resolve issues quickly, and cost-effectively. An AI-powered platform with analytics made it happen.

Read More

80% Faster Onboarding: FinTech Modernization Success

Learn more about how we helped a business modernize its tech capabilities.

Read More

RPO Giant Slashes Hiring Costs 50%

A recruitment outsourcing provider needed a 5-year technology roadmap, including a custom platform, top recruiting integrations, and advanced analytics.

Read More

Consero's FaaS Evolution: MVP to Full Rollout

An organization needed a tech solution for clients using various applications. We vetted upgrade ideas and built a process for continual improvements.

Read More

50% Efficiency Boost: RPO's AI-Driven Transformation

A client used spreadsheets for data-driven decisions, but they lacked scalability and were error-prone. We built a web application to solve these issues.

Read More

AFR 2.0 Increases Stakeholder Confidence By 40%

See how AFR 2.0 transformed financial reporting with automated executive summaries, empowering CFOs, finance managers, analysts, and stakeholders.

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AI Assistant Boosts Recruiter Productivity By 35%

See how an advanced chatbot streamlined HR, reduced admin work, and freed recruiters to focus on strategic hiring. Learn more here.

Read More

AI Recruitment Enables 3x Faster Candidate Screening

Discover how AI-driven candidate matching transformed hiring, delivering better talent, faster fills, and improved outcomes for recruiters and HR teams.

Read More

Top Recruiting Firm Increases Hires Per Recruiter By 75%

Dive into how the integration of NLP techniques and OpenAI technologies revolutionized talent acquisition by automating resume summary generation. Discover how recruiters save time and reduce cognitive workload while candidates benefit from improved visibility of their qualifications and experiences.

Read More

AI-Powered Boolean Search: 75% Cut In Sourcing Time

See how OpenAI and LLM technologies automated Boolean search, boosting recruiter efficiency, speeding up hiring, and improving job-candidate alignment.

Read More

Dynabot: Seamless Chatbot Integration In Just 35 Hours

Not all chatbots are equal. Dynabot seamlessly integrates into existing systems, enhancing capabilities and customer experience. Let’s discuss its impact.

Read More

Thinkurl: Streamlining Code Generation by 50%

Streamlining UI creation and code generation is now easier with thinkURL. It seamlessly transforms requirements into JSON, helping organizations boost efficiency. (

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30% Faster User-Centric Product Development With thinkPlanner

Leverage thinkPlanner to intelligently use AI for creating user personas, unique journeys, and a comprehensive roadmap for your product idea.

Read More
AI Digital Consulting – Case Studies​

We have developed and implemented multiple AI solutions in the last 3 years

Automated financial reviews

Billing anomalies

Daily activity
anomaly detection

Candidate
matching AI

AI enabled product management

AI enabled code reviews

AI
Developer assistant

AI
Code Generator

AI Recruiter

Pay card fraud detection

Sound
classification

AI Enabled Workflows / Auto completes

Insights

Our unfiltered insights, opinions, learnings and thinking on everything tech and its impact on our daily lives

The Modernization Myths Holding Your Business Back

Jonathan Mitchell
| Author
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The Impact Of AI On Business Operations

Jonathan Mitchell
| Author
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Time To Be Honest About “Hybrid” Work Environments

Jonathan Mitchell
| Author
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Enhancing Business through Process Maturity

Jonathan Mitchell
| Author
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ASD: The Premier Talent Amplifier

Jonathan Mitchell
| Author
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Why We Fire More Clients Than Team Members

Jonathan Mitchell
| Author
Read More

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