From Crisis To Cloud: POS Overhaul Success

A family-owned business that hosts children's consignment sales had their lone IT engineer quit. When this happened, the company's outdated systems began to fail. We stepped in to stabilize the system.
December 13, 2024
5 min read

The Challenge

What happens when your 'hero' engineer leaves unexpectedly
Our client is a family-owned business that hosts some of the largest children's consignment sales in the Atlanta, Georgia area.  Over the past 20 years, they have worked hard to build a loyal and ever-growing following that now includes more than 2000 consigners per sale.

As the number of sellers has continued to steadily increase year over year, the IT systems supporting the company's sales began to strain.  In addition, at the beginning of 2016, the lone 'hero' engineer in charge of IT systems abruptly quit, leaving our client in a vulnerable position heading into their sales season.  With an outdated code base and no IT management, our client lost a significant amount of business over the course of their first two sales as their systems began to fail.

Our Solution

Stabilizing the system
When ThinkBridge stepped in prior to their upcoming sale, the first priority was to quickly stabilize the existing code and ensure our client could conduct their next event backed by a reliable point of sale (POS) system.

With that hurdle successfully crossed, we went to work on updating the underlying code base and moving the entire system into Microsoft Azure, which provided our client the stability and reliability they need to run their sales.  Daily backups are now automatically taken and stored in the cloud, a job previously done by manually creating a complete copy of the site and storing it on the CEO’s personal computer.  Employees can now access and manage the inventory databases remotely and the system code is routinely updated to the latest version releases.

Project Highlights

  • System moved to Microsoft Azure
  • Daily backups automatically generated
  • Remote access to inventory databases
  • System code is regularly updated to latest version

MEET THE TEAM

Anand Krishnan

Managing Partner & CEO

Shamik Mitra

Managing Partner & Chief Delivery Officer

Andrew Zarkadas

Vice President - Growth Americas

Connecting through meaningful tech

30% Faster User-Centric Product Development With thinkPlanner

AI usage is at the forefront of everyone's mind, but using it intelligently is what leads to differentiation. Learn how thinkPlanner, an AI-enabled tool, can be leveraged to create user personas, unique user journeys, and create a comprehensive roadmap for your organization's product idea.

Learn more

Thinkurl: Streamlining Code Generation by 50%

Streamlining UI creation and code generation just got easier. With thinkURL, it's now easier than ever to take requirements and seamlessly create JSON representations. Organizations seeking top-tier efficiency could take their game to the next level with thinkURL.

Learn more

Dynabot: Seamless Chatbot Integration In Just 35 Hours

Not all chatbots are created equally. With seamless integration and heightened capabilities, Dynabot is easily added to existing systems while offering improved customer experience. Let's talk about the impact it can deliver.

Learn more

AI-Powered Boolean Search: 75% Cut In Sourcing Time

Explore how the integration of OpenAI and LLM technologies revolutionized candidate sourcing by automating Boolean search string generation. Discover how recruiters experience increased efficiency, leading to faster candidate identification, while HR departments benefit from improved alignment between job requirements and candidate qualifications.

Learn more

Top Recruiting Firm Increases Hires Per Recruiter By 75%

Dive into how the integration of NLP techniques and OpenAI technologies revolutionized talent acquisition by automating resume summary generation. Discover how recruiters save time and reduce cognitive workload while candidates benefit from improved visibility of their qualifications and experiences.

Learn more

AI Recruitment Enables 3x Faster Candidate Screening

Explore how the integration of AI-driven candidate matching technologies revolutionized talent acquisition, leading to higher-quality hires, reduced time-to-fill metrics, and enhanced recruitment outcomes for both recruiters and HR departments.

Learn more

AI Assistant Boosts Recruiter Productivity By 35%

Explore how a strategic deployment of an advanced chatbot streamlined HR processes, reduced administrative burden, and empowered recruiters to focus on strategic recruitment initiatives. Learn more here.

Learn more

AFR 2.0 Increases Stakeholder Confidence By 40%

Delve into how AFR 2.0 revolutionized financial reporting with automated executive summaries, empowering CFOs, finance managers, analysts, and stakeholders alike.

Learn more

50% Efficiency Boost: RPO's AI-Driven Transformation

A client was making data driven decisions, but their core was based on spreadsheets, which made scalability difficult along with the documents being error prone. To address these issues we built a web application rendering spreadsheets unnecessary.

Learn more

Consero's FaaS Evolution: MVP to Full Rollout

An organization needed to build a tech solution for their clients that used a variety of applications. We were able to vet ideas for tech upgrades and develop a process for continual upgrades.

Learn more

RPO Giant Slashes Hiring Costs 50%

A recruitment process outsourcing provider needed to develop and implement a 5-year technology roadmap. The roadmap included building a custom platform, integrating with best of breed recruiting solutions, and implementing an analytics and reporting solution.

Learn more

80% Faster Onboarding: FinTech Modernization Success

Learn more about how we helped a business modernize its tech capabilities.

Learn more

Smart Grid AI Optimizes 10,000+ Solar Panels

Utilities operators needed help optimizing the energy production of a vast number of distributed solar energy resources, while resolving issues promptly and cost-effectively. To address this, an operations and maintenance platform was built that utilized analytics and AI.

Learn more

AI-Driven Demand Forecasting Saves $1M for REPs

A retail electric providers (REP) in Texas had to estimate the amount of energy needed to provide their customers with competitive market prices. To address this issue, a more accurate load prediction model based on machine learning and historical energy load data was developed.

Learn more

Streamlining Prepaid Card Operations Boost Growth 30%

A prepaid credit card and treasury management services company had to complete a technical due diligence assessment. We developed a strategy focused on modernizing their back-end applications and client-facing software platform.

Learn more

AI Integration In RPO: 30% Improvement In Hire Quality

A recruitment process outsourcing provider experienced operational inefficiencies due to rapid growth. We were brought in to assess their existing processes and decided that a fully integrated, scalable technology platform was needed.

Learn more

From Crisis To Cloud: POS Overhaul Success

A family-owned business that hosts children's consignment sales had their lone IT engineer quit. When this happened, the company's outdated systems began to fail. We stepped in to stabilize the system.

Learn more

Expedited VC Due Diligence: From 30 Days to 24 Hours

A client needed to complete a 30-page technology questionnaire as part of a VC due diligence process. Thanks to our experience in fulfilling complex VC due diligence requirements, we completed the questionnaire and compiled all required supporting documentation.

Learn more

Serverless Functions Optimize Resource Usage by 40%

A billing service provider company's applications were built using a serverless architecture

Learn more

Azure's Innovative Cloud Security and Governance

The company had its infrastructure on the cloud in order to improve scalability and flexibility. However, the company wanted their infrastructure, application and data to be secure in the cloud.

Learn more

Download Detailed Case Study

Thank you! for your submission we will email you the case study shortly.
Oops! Something went wrong while submitting the form.

Learn more about this case study

Download the full case study, to understand more about the process and the outcome