A recruitment process outsourcing provider needed to develop and implement a 5-year technology roadmap. The roadmap included building a custom platform, integrating with best of breed recruiting solutions, and implementing an analytics and reporting solution.
Since their founding in 2009, our client has become the world’s largest and fastest growing recruitment process outsourcing provider. Although they were making data driven decisions, their core was based on spreadsheets.
However, with their rapid growth these spreadsheets were no longer scalable. Spreadsheets that were once the bread and butter of the operations team had become unwieldy and error prone.
Their initial inclination was to implement or build out a reporting solution.
We studied their business deeply and reframed the problem statement. We developed their technology roadmap based on the reframed problem statement. The strategy was a combination of build + buy approach
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…the thinkbridge team is infinitely scalable. They helped us transform into a digitized RPO using thoughtful strategy and meticulous execution…
Founder & President
We built and launched the first version of their platform in under 6 months. We then layered on the analytics platform. Within the first year of the roll out, they were able to see measurable increase in the efficiency of their recruiters and hence customer outcomes.
The next phase was to integrate best of breed solutions in the market to further digitize their processes.
They were able to achieve their goal of 85% touch-less processes and see dramatic improvements in their customer outcomes.
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