CASE STUDY

Streamlining Prepaid Card Operations Boost Growth 30%

A prepaid credit card and treasury management services company had to complete a technical due diligence assessment. We developed a strategy focused on modernizing their back-end applications and client-facing software platform.

50%
Reduction in Operational Bottlenecks
60%
Acceleration in Platform Deployment
40%
Increase in Process Automation

The Challenge

Our client, a prepaid credit card and treasury management services company, had just received an additional round of funding to facilitate their rapid growth projections. ThinkBridge was initially hired by the investment firm providing the funding to complete a technical due diligence assessment of the company.

As we studied the company, we noticed classic patterns of a startup implementing back-end tools and processes that, while currently fulfilling their needs, would eventually impede their ability to grow and adapt to their marketplace.

MEET THE TEAM

Anand Krishnan

Managing Partner & CEO

Shamik Mitra

Managing Partner & Chief Delivery Officer

Andrew Zarkadas

Vice President - Growth Americas

How to have a Tech-Forward Business

That will actually increase your bottom line

Our Solution

Using our technology strategy accelerator, we quickly identified potential bottlenecks and gaps in their business operation processes. To identify improvement actions, we completed a value stream mapping exercise and hosted a workshop with the company’s founders to understand their corporate vision and business operations.

From this, and working from the idea of creating value through scalable, software-enabled business processes, we developed a strategy focused on modernizing their back-end applications and client facing software platform.

The thinkbridge team quickly modernized our business process and our software platform and set us on the path to innovation and growth.

CEO & President

Within two months of our engagement, we were able to streamline multiple internal and client-facing business processes. Their modernized software platform, built from scratch in five months, is in the final stages of certification. Once implemented, the platform will fully support the company’s card ordering, integrated money management, and analytics, and robust master data management and workflow functions.

Future iterations of the project include incorporating AI-based risk & fraud management and product and pricing management along with mobile enablement.

What are the best practices in building prepaid credit card processing and technologies? Let's get started.

Result:

50%
Reduction in Operational Bottlenecks
60%
Acceleration in Platform Deployment
40%
Increase in Process Automation
  • Reduction in Operational Bottlenecks:Achieved a 50% reduction in operational bottlenecks, significantly improving the efficiency of internal and client-facing processes, which allowed forsmoother scaling in response to rapid growth projections.
  • Acceleration in Platform Deployment:Reduced software deployment time by 60%, enabling the company to bring its new platform to the final certification stage within just five months, far faster than typical industry timelines.
  • Increase in Process Automation: Enhanced automation across business processes, leading to a 40% reduction in manual effort required for card ordering, money management, and analytics tasks,allowing employees to focus on higher-value tasks.

How to have a Tech-Forward Business

That will actually increase your bottom line

How to have a Tech-Forward Business

That will actually increase your bottom line
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How to have a Tech-Forward Business

That will actually increase your bottom line
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